Plano Roofing – #1 Unforgettable Awful Lie

 

Plano Roofing Inspection

So back in December I received a phone call from a couple that wanted a Plano roofer to inspect their home. I was not aware of anything other than they wanted an inspection as it was about to sell. I checked the roof and although it was ten plus years old it was in good condition. 

They had some light blistering but that is pretty normal in Plano, TX or any roof for that matter in Texas that is that age with our heat. All their soft metal had damage, but it appeared the soft metal had been re-used from the previous roof replacement. Although this is a fairly common practice by many companies it is not a good one. 

Plano Roofing Contractor

Good News / Bad News

Once I finished the Plano roofing inspection I got down and told the homeowner the good news. They should be good to proceed with the sale of their home and shouldn’t have any closing delays regarding the roofing system. They then let me know that the buyer’s real estate agent had their own Plano roofing contractor come to their house and inspect the roof. The buyer’s real estate agent gave them a report from the Plano roofing contractor that stated it had major hail damage and the buyer was requesting a full roof replacement.

Plano Roofer Report

The seller asked me if there was any way to write up a report stating there wasn’t hail damage and the roof was in good condition. The homeowner had also had it inspected by their insurance company recently that also showed it had no hail damage. I let them know that wasn’t a problem at all, but I’ll go ahead and record a video of lack of damage that the other Plano roofer had falsely stated. I was hoping this would help put the buyers at ease that the roof was in good order.

Waiving Deductible

After recording the video and giving them the report, the buyer’s agent dropped the addendum for the home needing a roof replacement within 24-48 hours.  To make matters even worst the buyer’s agent had written in email to the seller’s homeowner that they worked closely with the Plano roofer, and they could waive the homeowner’s deductible. The seller knew this was illegal, so it was already a red flag for them before they even had us inspect it.

House Closed

The homeowner closed on their home in Plano but with the bad taste in their mouth filed a complaint with the Texas Real Estate Commission. The important thing when selling your home is to make sure you get it inspected by someone you trust if you get a report stating there are issues. You should also get a combination of picture and video evidence so you can see the damage.

End of Day

The end of the day the person selling their home in Plano would have probably had trouble with their insurance company to cover the damage as there wasn’t any. I do know it was a major relief when the buyer’s agent dropped the addendum but I’m sure it was confusing for the people buying the home as well. If looking for a Plano roofing company, please feel free to contact us

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